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Unified Communications

In their everyday lives outside of work, employees are online and connected everywhere, all the time. They demand this flexibility from their workplaces, too. Companies that take the step to transform to a digital world of work process will not only improve employee satisfaction, but will also improve their own productivity.

Unified Communications

Microsoft’s Teams and Skype for Business platforms (formerly Lync Online) provide enterprise-ready unified communications platforms.

Microsoft Teams is a unified communications platform & is the hub for team collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective. In time, Microsoft Teams will phase out Skype for Business.

Microsoft Skype for Business is used to connect people everywhere, including mobile devices. Skype for Business provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience, all within the familiar setting of the Skype interface.

Delphi Consulting can help you use these platforms to unify voice and video calls, and instant messaging in one easy-to-use client, making it simple to choose and switch between different forms of communication. Having a single UC client application instead of multiple applications simplifies deployment, adoption, support and reduces costs of your telephony solutions.