Cloud PBX is Microsoft’s technology for enabling call control and PBX capabilities in the Office 365 cloud with Skype for Business Online. Skype for Business Cloud PBX allows you to replace your existing PBX system with a set of features directly delivered from Office 365 and tightly integrated into the company’s cloud productivity experience.
With Cloud PBX, your users can use Skype for Business Online to take care of basic call control tasks, such as placing and receiving calls, transferring calls, and muting and unmuting calls. Cloud PBX users can click a name in their address book, and Skype for Business places a call to that person. To place and receive calls, Cloud PBX users can use their mobile devices, a headset with a laptop or PC, or one of many IP phones that work with Skype for Business. For administrators, Cloud PBX provides the ability to manage calling within the same Tenant admin console used for messaging, collaboration, and so on.
As with traditional PBX systems and with Enterprise Voice, calls between users in your organization are handled internally within Cloud PBX, never going to the PSTN. This applies to calls between users in your organization located in different geographical areas, removing long-distance costs on these internal calls.
Skype Cloud PBX allows you to replace your existing PBX system with a set of features that are directly delivered from Office 365 and tightly integrated into Microsoft’s cloud productivity experience. You can choose a completely in-the-cloud experience, or a hybrid deployment that takes advantage of Skype Cloud PBX while keeping some functionality on your premises