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Solution

Technological advancement is the most important factor in economic growth of a business or a country. By 2020, science and technology will contribute 60% to a country’s economic growth.

Callings & Meetings

Some of the solutions that Delphi have provided to its client includes: (I) The Family Office wanted to run a Pilot of Microsoft Teams that’s based on Unified Communication and Collaboration. Delphi Consulting, being a gold partner of Microsoft in Unified communications was able to deploy Microsoft Teams in a secure and reliable manner to support their current and future business requirements and aid them in serving their clients Microsoft Teams. Delphi supported The Family Office in designing and building a unified communication and collaboration solution based on Microsoft Teams, which let them save up on their existing investment on current telephone system and at the same time allow users to have Calling capabilities using Teams. This made communication with colleagues and clients more efficient, flexible, and affordable. (II) Dubai South needed to deploy Microsoft Teams alongside their existing Cisco solutions to keep their extension running well without disrupting the Cisco user experience. Delphi Consulting, being a gold partner of Microsoft in Unified communications will make sure to deploy Microsoft Teams in a secure and reliable manner to support their current and future business requirements and aid them in serving their clients Microsoft Teams. Delphi supported Dubai South in designing and building a unified communication and collaboration solution based on Microsoft Teams. Microsoft Phone System Direct Routing lets you connect a supported, Dubai South -provided Session Border Controller (SBC) to Microsoft Phone System. (III) Al Ghurair wanted to implement a stable voice solution- Microsoft Teams Voice with Direct Routing along with their existing phone systems. For this, the Ribbon SBCs was deployed in an “Upstream” model integrating with the Microsoft Phone System the cloud. This will allow Teams users to make and receive telephony calls through their existing PRI Line and having the same extensions/ DIDs from their Teams clients. Delphi deployed SBC 1000 in Al Ghurair Cars HQ and integrate with existing telecom service provider over PRI. All the users will have Teams voice enabled giving them the flexibility to make and receive PSTN Calls.

Connected Workplace Solutions

Delphi provides connected workplace solutions to you, in order to optimize the working efficiency within the team and organization. Some of our projects include: (I) Sales Opportunity Pipeline Dashboard: This dashboard provides an overview about projects in the various stages of the sales pipeline and the distribution of the project value over the years. It helps us obtain the total projects, project values, the phase the project are in, Sector wise segregation of the projects with the help of graphs, charts and other informative insights. (II) Predictive models deployed in business applications to predict promotion effectiveness, and price improvisation: Delphi helped a retail organization, develop a predictive algorithm to forecast the impact on turnover and gross margins with the introduction of new promotion or changes in prices. Price sensitivity is a frequently consulted topic, where we help organizations build predictive models around their business operations.  

Agile IT Solutions

Delphi provides you with IT solutions for your problems that will increase your workflow efficiency. Some of our projects include: (I) Voice assistant developed for Healthcare industry to enhance Patient Experience. The voice assistance leverages Azure Cognitive services and integrates with Hospital Information system, to route the requests from patients to the required department – Nursing, Dietitian, Housekeeping or Call your Doctor. (II) Delphi built a system, which automates the manual process of attendance, also giving us other insights. The objective of the school attendance software is to reduce the time that is consumed when attendance is taken manually. Unlike the manual process, an online system easily helps management to analyze student’s attendance details as per requirement. (III) The custom built dashboard by Delphi provides an overview of the performance of stores spread across various regions. This provides us with useful insights which help in growing business, providing us with exact figures, graphs to understand the trend better. Some of the key insights we obtain include the average and per capita sales, profit trends and various informative graphs and charts which help us to visualize the analytics dashboard and take informed decisions.

Arab Bots

We used azure bot capabilities, along with Azure app services and LUIS to create a bot that will automate the existing form submission process in Teams and Share Point.The bot is going to be the employee’s virtual assistant, It will always be online, thereby reducing the turnaround time during form submission and processing. The document request history would be graphically represented.