Organizations with global and remote workforces need a secure and reliable approach for communication and collaboration. In the past, traditional business telephony were sufficient, but in today’s fast-paced digital environment, these solutions have limitations. Modern workers often aren’t tied to a specific location, move offices frequently, and travel to meet clients or business partners. These situations make relying on communication infrastructure that’s on-premises a challenge.
Today’s users need to be able to communicate anytime, anywhere and on any device. That’s because many employees are not just restricted to their workstations, they use laptops, phones, tablets, and more throughout the workday. Ability to seamlessly transition between these devices and continue conversations in real-time is critical.
Achieving this modern communication approach requires unified communications, cloud telephony, and other innovative technologies.